Handbooks and Training


Employee Handbook

GSC Staff Operations Manual

GSC Individual Handbook

WFD Operations Manual

WFD Participant Handbook

Childcare Handbook



  • New Employee Orientation
  • GSC Orientation
  • WFD Orientation
  • Customer Service Training
  • Financial Policies (CFO staff only)
Retail – One Touch


  • Hygiene and Health
  • Hazardous Materials
  • Bloodborne Pathogens
  • Winter Driving
  • Gas Leaks and Utility Failure
  • Fire and Fire Extinguisher
  • Bomb Threat
  • Tornado
  • Workplace Violence
  • Active Shooter
  • Medical Emergency
Goodwill Provider

  • MUI/UI
  • Mandated Reporter
  • Self-Determination, Informed Choice, Self-Advocacy
  • Bills of Rights
  • Confidentiality, Waiver of Liability, Misappropriation
  • Safety of Persons Served
  • Virtual Service Delivery
Workplace Culture

  • Workplace Harassment
  • Conflict of Interest and Resolving Conflict
  • Boundaries
  • Positive Intervention Culture
  • Professionalism and Principles of Ethical Conduct
  • Building Positive Effective Work Relationships
  • Diversity and Cultural Competency
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